The General Administration of Abu Dhabi Customs and Ras Al Khaimah Customs have signed an agreement to enhance integration and strategic cooperation in line with the UAE’s vision to harmonise customs coordination at both the federal and local levels.
His Excellency Ahmed Jasim Al Zaabi, Chairman of the Abu Dhabi Department of Economic Development (ADDED), witnessed the signing of the agreement at the Abu Dhabi Government Pavilion during GITEX Global 2025 by His Excellency Rashed Lahej Al Mansoori, Director General of Abu Dhabi Customs, and His Excellency Dr Rashed Rashed Al Mehrezi, Director General of Ras Al Khaimah Customs.
The agreement reflects the commitment of both parties to developing a robust customs compliance framework and enhancing operational efficiency through the adoption of best operational practices, contributing to the achievement of national objectives and strengthening the UAE’s competitiveness in the customs field regionally and globally.
The agreement aims to support comprehensive integration, strengthen coordination, and promote the exchange of information, knowledge, and expertise, in addition to developing human capital, advancing digital transformation, and leveraging modern systems and artificial intelligence technologies in operations management.
This includes systems implemented by Abu Dhabi Customs, such as the RIMAH system, which utilises AI to identify the nature of shipments prior to their arrival at customs ports, and the data hub and future reporting advancement DHAFRA, an AI-powered platform for data governance and management. Additionally, both parties will exchange best practices in innovation, automation, and warehouse management.
His Excellency Rashed Lahej Al Mansoori emphasised that this partnership is part of ongoing efforts to strengthen effective coordination among customs authorities across the UAE, in line with the wise leadership’s vision to build an integrated and advanced customs ecosystem. His Excellency reiterated Abu Dhabi Customs’ commitment to fostering strategic relations and expanding areas of cooperation at both local and federal levels, leveraging its technical and human capabilities to support national economic goals and advance an innovation-driven, digitally enabled institutional work environment.
His Excellency Dr Rashed Rashed Al Mehrezi noted that this cooperation marks the beginning of a new phase of sustainable partnerships that support the development of the customs ecosystem.
His Excellency expressed his aspiration to achieve higher levels of integration and knowledge exchange across various areas, particularly in technical, operational, and digital transformation domains, and in adopting advanced technologies that contribute to improving customs performance and enhancing the UAE’s competitiveness in global indicators.
