The latest iteration of Abu Dhabi’s digital platform TAMM has been launched by the Department of Government Enablement – Abu Dhabi (DGE), providing access to more than 700 services from 30-plus Abu Dhabi Government entities and many private sector providers.
Across multiple touchpoints, TAMM integrates technology to enhance the user experience across all interactions. The platform provides not only a personalised service, but also offers timely alerts for overdue payments and urgent matters that require immediate attention by the user, including notifications on the near expiry date of the user's Emirates ID or driver’s licence. Additionally, users are informed of available discounts and promotions, ultimately saving them both time and money.
By building on strategic partnerships, TAMM’s offering extends beyond government services, with users able to access services from Etisalat, du, DARB, Salik, ADNOC, and more. The updated platform also includes a secure and convenient Payment Hub that enables users to pay many of their monthly bills simultaneously. Furthermore, with customer-centricity at its core, TAMM now has a pioneering Live Video Chat feature. This allows agents to assist users remotely by navigating their app, enhancing both support and user interaction.
The new version of TAMM also includes ground-breaking features tailored to the unique needs of investors, senior citizens, and People of Determination, from an Investor Zone and VIP Majlis to an expanded TAMM Care fleet for at-home support.