The Department of Community (DCD) has launched and automated five services of public interest associations and civil society foundations through the TAMM digital platform, in line with digital transformation efforts in the emirate of Abu Dhabi, enabling all customers to benefit from the services with ease.

This initiative is part of DCD’s efforts, in cooperation with Abu Dhabi Digital Authority (ADDA), to harness modern technologies with the goal of providing easily accessible and world-class digital services to customers and all social groups.

The services include a request to issue a license, a request to issue a no-objection letter to open a bank account; a request to issue a no-objection letter to amend the authorised signatories on the bank account; a request to issue a To Whom It May Concern letter to acknowledge the status of these associations; and a request to issue a no-objection letter for the participation of a member of these entities in a conference abroad.

His Excellency Mubarak Al Ameri, Executive Director of the Licensing and Control Sector at DCD, said: "The DCD, as the entity responsible for organizing the third sector in the Emirate, has over the past period made many achievements related to this sector and provided support in cooperation with the relevant entities, such as the Authority of Social Contribution - Ma'an.

"The department signed an MoU with the Ministry of Community Development in 2021, in order to announce the commencement of the licensing of public interest associations and civil society foundations in Abu Dhabi. DCD also has as reconciliation of 67 associations in the emirate, and building a comprehensive database for these entities, and holding introductory workshops for associations and foundations of public benefit on the role of DCD and the services provided to the entities, with the attendance of around 50 public associations."

“The automation of licensing services reflects the concerted efforts to enhance the level of quality of life in Abu Dhabi, and that the launch of this package of digital services emphasizes the commitment to provide convenient and effortless services. We seek full digital transformation in the provision of services in the future."

His Excellency pointed out that the DCD is currently holding awareness workshops with all associations and foundations, with the aim of introducing them to the services that have been transferred to the digital platform. The first workshop was carried out in the presence of several associations. Moreover, the workshops will continue until next March.

All work teams from all government entities in the emirate are making great efforts to achieve full digital transformation in the provision of government services in Abu Dhabi, to support sustainable growth and development, and working to improve the customer experience using digital technology through the TAMM platform. TAMM is an innovative and unprecedented portal that provides services following the best international practices.